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Disbursement Receipts

Email Receipt for successful disbursements

Xendit automatically sends email receipts to your customers when you make a successful disbursement. You can do this by providing the email address when making an API request, or when uploading a batch disbursement file.

The receipt can be saved as a proof of transfer.

Each receipt contains:

  • Your business details: your business logo, name, address, and email address
  • Payment details including bank reference, sender details, and recipient details
  • A customizable footer, in which you can include information for your customer

Customizing receipts

You can customize the following details which show up on the receipt:

  1. Your business logo
  2. Your business information (Name, Email, Address)
  3. Message in the footer (only plain text supported)

If no logo is provided, the Xendit logo will be used by default. For best results, upload a logo which is at least 128px by 128px and smaller than 512KB.

You can also customize the email address of the sender of the receipt so that recipients know that the disbursement came from you.

To customize your business logo and business information please go to Dashboard > Settings > General.

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To customize the Sender email address and footer message for disbursement and batch disbursement receipts, please go to Dashboard > Settings > Configuration > Disbursement and Dashboard > Settings > Configuration > Batch Disbursement.

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To see how a receipt looks when it is sent, try sending out a completed disbursement in development mode. Be sure to include your email address in the email receipt fields. See Testing instructions for API disbursements and batch disbursements.

Automatic email receipts for API disbursement requests

When making a create disbursement request, include your customer’s email address(es) in the email parameters. You can include up to 3 email addresses in each of the email_to, email_cc, and email_bcc fields in the request body. See our API docs.

The receipts will be automatically sent out when the disbursement is successful. Below is an example of a disbursement email receipt:

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Automatic email receipts for Batch disbursement requests

When making a batch disbursement request, include your customer’s email address(es) in the email fields on the batch disbursement template. You can include up to 3 email addresses in the “Email”, “Email CC”, and “Email BCC” field.

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The receipts will be automatically sent out when the transaction is successful.

Manually download receipts from the Dashboard

Disbursement receipts can be downloaded from your dashboard. Simply do the following:

Disbursement created by API Request

  • Go to Disbursements on the dashboard
  • Click on the completed disbursement transaction
  • Click on the download icon. Your receipt will automatically be downloaded
  • You can then save the file or send it to your customer

Disbursement created by Batch disbursement

  • Go to Batch Disbursements > Approved on the dashboard
  • Click on the approved batch disbursement. You can export receipts for all transactions or only selected transactions
  • To export selected receipts, select the completed disbursement(s) you wish to download receipts for, then click on Export Receipts -> Selected
  • To export receipts for all completed transactions, click on Export Receipts -> All Completed
  • Click on the download icon. Your receipt will automatically be downloaded
  • You can then save the file or send it to your customer