Name Validator is used to lookup information of an account holder from all banks in Indonesia, using API. The Name Validator is essential in ensuring that the destination account is active and working. This works by matching the name of the account holder and bank account number, to the respective bank code that you input in the request.
Configurations to set the callback URL can be found under Dashboard Settings > Configuration > Bank Account Data.
There are 3 types of possible responses returned from the Name Validator:
- SUCCESS: The bank account details has been identified and cached(stored) into the system.
- PENDING: The identifying process is still ongoing, you’ll see the status in the response either to be “SUCCESS” or “FAILURE".
- FAILURE: The response has completed, but the bank account details could not be identified. In these cases, the reason for validation failure will be displayed in the response. If assistance is required in determining the reason of failure, please contact Customer Support.
I received the callback response but the status is failed, what should I do?
Please double-check the account details. If the problem still persists, please contact Customer Support for assistance.
I've not received a response for one of our payments/disbursements, what should I do?
If you have not received any response, it is likely the process is still ongoing. This issue may occur if there is high traffic. Please wait for 5-10mins before contacting us on Customer Support.
What banks do you support for this feature?
We support all local Indonesian banks and major international banks. Please refer to the complete list here.
Is Name Validation API free?
It is not free, a charge of IDR 250 applies per request.
Does it mean that I will still be charged even though the request failed or when the bank account is invalid?
Yes, as the fee charged is per request. Charges will still apply even when the request fails or the bank account is invalid.
How do I pay the fee charged?
The total fees are charged at the end of the month or at the beginning of the next month. The total fees accumulated are calculated from the 1st of the month.
Will I be charged with direct or indirect deduction?
Users will have a choice between monthly charging or direct deduction from the Cash Account balance.